Resolved -
This incident has been resolved.
Apr 25, 13:25 EDT
Investigating -
Customers may be unable to execute Litecoin deposits and withdrawals. All customer accounts and funds remain completely secure. Updates will be provided once they are available.
Apr 25, 11:23 EDT
Resolved -
This incident has been resolved.
Apr 23, 23:49 EDT
Investigating -
Crypto withdrawals are temporarily unavailable. All customer accounts and funds remain secure. Further updates to follow.
Apr 23, 23:08 EDT
Resolved -
This incident has been resolved.
Apr 20, 11:26 EDT
Investigating -
Gemini is investigating reports of potential delays in order modifications. All customer accounts and funds remain secure. We will provide further updates as they become available.
Apr 8, 10:40 EDT
Resolved -
This incident has been resolved.
Apr 20, 11:06 EDT
Investigating -
ETH and USDC withdrawals are re-enabled for customers in Europe. However, ETH and USDC multichain functionality is currently unavailable for all customers.The team is investigating. All customer accounts and funds remain completely secure.
Apr 7, 12:43 EDT
Resolved -
This incident has been resolved.
Apr 20, 11:05 EDT
Investigating -
Some users ETH withdrawals on optimism are not currently available. All customer accounts and funds remain completely secure. Updates will be provided once they are available.
Apr 5, 16:07 EDT
Completed -
The scheduled maintenance has been completed.
Apr 18, 18:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 12:00 EDT
Scheduled -
Please note that there will be a system maintenance on 19 April 2026 (Sun), 12.00am – 6.00am SGT.
Incoming SGD and USD deposits will still be received but will not be processed automatically. These will be manually processed after the maintenance window.
SGD and USD Withdrawals will not be processed during the downtime and resume after the maintenance is complete.
To avoid delays in receiving your funds, please avoid making any transfers during this time.
Note: This maintenance affects only Singapore customer accounts.
Apr 8, 05:51 EDT
Resolved -
This incident has been resolved.
Apr 16, 07:13 EDT
Investigating -
We are currently investigating an issue where customers are unable to retrieve funding amount reports via the API. Trading and funding APIs are not impacted.
Apr 16, 06:48 EDT
Resolved -
This incident has been resolved.
Apr 15, 23:58 EDT
Investigating -
We are investigating an issue impacting /v1/transfers and /v1/balances endpoints. We will share further updates here as our investigation progresses.
Apr 15, 23:08 EDT