All Systems Operational

Updated a few seconds ago

Connectivity

Balance Checks

Operational

Account Aggregation (Accounts + Transactions)

Operational

Microdeposits

Operational

Account Owner Verification

Operational

Instant Account Verification

Operational

Data

Data Enhancement

Operational

Data Access

Operational

Customer Analytics

Operational

Webhooks

Operational

Experience

Mobile Banking

Operational

Financial Wellness (PFM + Insights)

Operational

API

Nexus API

Operational

MDX RealTime API

Operational

Platform API

Operational

SSO API

Operational

1

Upcoming Maintenances

1

Incidents Last 7 Days

3

Incidents Last 30 Days

Scheduled Maintenance

MX Maintenance | Sunday, May 17, 2026 20:00 MDTPlanned Maintenance

Schedule

May 17, 2026 20:00 - 23:59 MDT
May 18, 2026 02:00 - 05:59 UTC

Components

Connectivity, Data, Experience, API

Locations

Mobile Banking, Financial Wellness (PFM + Insights), Nexus API, MDX RealTime API, Platform API, Balance Checks, Account Aggregation (Accounts + Transactions), SSO API, Data Enhancement, Data Access, Microdeposits, Account Owner Verification, Instant Account Verification, Customer Analytics, Webhooks

Description

On Sunday, May 17, 2026 at 20:00 MDT, MX teams will be performing maintenance and updates to enhance the performance and reliability of MX core systems and services. This scheduled maintenance event is expected to impact MX production services for up to 4 hours, with most services experiencing less than 5 minutes of impact due to our high availability architecture. We understand the importance of uninterrupted service and have taken measures to minimize any potential impact. We appreciate your understanding as we work to improve your MX experience.

History (Last 7 days)

MX Platform EventMinor Incident

Incident Status

Minor Incident


Components

Data


Locations

Data Enhancement, Webhooks



April 22, 2026 14:52 MDT
April 22, 2026 20:52 UTC
RESOLVED

We are pleased to inform you that the earlier incident has been fully resolved after our teams confirmed no further recurrence. The service disruption affected batch data processing which resulted in customers experiencing delays in batch completion. Thank you for your patience, and we apologize for any disruption this may have caused.

April 22, 2026 11:18 MDT
April 22, 2026 17:18 UTC
MONITORING

We've identified the issue delaying batch processing and will continue to process and monitor the batches going through the systems. We will provide a resolution once all the batches have been processed.

April 22, 2026 11:01 MDT
April 22, 2026 17:01 UTC
INVESTIGATING

Please be advised that MX is currently experiencing an incident impacting batch processing. Our team is actively engaged and working to resolve this. Please refer back to this status page for additional updates.
MX Maintenance | Sunday, April 19, 2026 20:00 MDT Planned Maintenance

Description

On Sunday, April 19, 2026 at 20:00 MDT, MX teams will be performing maintenance and updates to enhance the performance and reliability of MX core systems and services. This scheduled maintenance event is expected to impact MX production services for up to 4 hours, with most services experiencing less than 5 minutes of impact due to our high availability architecture. We understand the importance of uninterrupted service and have taken measures to minimize any potential impact. We appreciate your understanding as we work to improve your MX experience.


Components

Connectivity, Data, Experience, API


Locations

Mobile Banking, Financial Wellness (PFM + Insights), Nexus API, MDX RealTime API, Platform API, Balance Checks, Account Aggregation (Accounts + Transactions), SSO API, Data Enhancement, Data Access, Microdeposits, Account Owner Verification, Instant Account Verification, Customer Analytics, Webhooks


Schedule

April 19, 2026 20:00 - April 19, 2026 23:59 MDT
April 20, 2026 02:00 - April 20, 2026 05:59 UTC


April 19, 2026 20:32 MDT
April 20, 2026 02:32 UTC
UPDATE

Scheduled maintenance for this evening has concluded, and all systems are operating normally. Please follow your normal path for support if you experience any issues going forward.

April 19, 2026 20:00 MDT
April 20, 2026 02:00 UTC
UPDATE

This evening’s scheduled maintenance event has begun. We will send a notification upon completion.